FAQ

[Infamous]

-Do I need a spoofer with your products ?
It depends, some products have spoofer built-in, you can check by reading each product description. You can allways buy our standalone Hwid Spoofer.

-Is there a Discord?
Yes,  https://discord.gg/Y4q8XKXhkS

-Is a VPN necessary ?
We highly recommend you to use a VPN when cheating, if you have a Dynamic IP-Address then you can simply just restart your router to receive a new IP-Address. If you do not follow any of these steps then you may be banned very quickly upon joining and playing on a server. Always make sure that your IP changes before you join a server.
 

-I am having issues with your product, who can I contact?
We mostly recommend you to open a support ticket on our discord.
 

-Is there a video that explains how to inject?
Yes, you can see all video tutorials on MadChad Youtube channel: https://www.youtube.com/channel/UCOihlU5COMBV-aYDchL0m6w.

-The menu doesnt open.
Make sure you followed the guide, skipping one step will cause malfunctions. If you're strugling with the setup, hop on our discord and our team will gladly help you out

 

Discord Rules:

1. NO ADVERTISING TO OUR MEMBERS
-This includes in gen chat or via DM.
-This includes saying you resell certain products
-This includes openly talking about your RMT/Carry business
(this means refraining from talking about you doing carries altogether)

2. NO SELLING OF ANYTHING IN CHATS/DMS
-This includes items/accounts or anything for that matter
(Too many problems can occur from this)

3. NO BASHING THE BRAND
(If you don't like us or what we have to offer, do everyone a favor and just leave)

4. NO SPAM in chats
   NO RACISM in chats
   NO NUDITY in chats
   NO EXCESSIVE BULLYING 
(joking banter and basic shittalk when someone is being an ass is fine but keep it civil)

5. DO NOT DM STAFF FOR HELP
(Open a ticket or use the community support channel)

6. DO NOT SAY A PRODUCT IS DETECTED JUST BECAUSE YOU RECEIVED A BEAM.
(Just because you received a beam DOES NOT mean the product is detected there are many other factors that play into beams) 
-Please use the REPORT BEAM channel to report beams accordingly.

7. Please be patient for responses from both Infamous and from support. 
(Spam tagging us only makes us annoyed as we are usually very busy)

8. WE DO NOT HAVE THE POWER TO FREEZE OR ADD TIME TO KEYS - ONLY DEVS CAN
(certain circumstances we can reach out)

9. NO REFUNDS - NO REFUNDS - NO REFUNDS
(certain circumstances may be entitled to store credit at discretion of the owner)

9. I BOUGHT KEYS  A YEAR AGO, NOW THEY DONT WORK ANYMORE

We dont provide support for keys sold over 6 months for obvious reasons.